Resources and Publications

How Retailers Treat Employees Amid Coronavirus Will Determine Their Fate LaterHow Retailers Treat Employees Amid Coronavirus Will Determine Their Fate Later

Forbes · Mar 18, 2020

Keep Your Employees And You'll Keep Your CustomersKeep Your Employees And You'll Keep Your Customers

Forbes · Feb 10, 2019

How Do You Know if You're Providing a Top Employee Experience?How Do You Know if You're Providing a Top Employee Experience?

CMS Wire · Sep 12, 2018

How to gauge the emotional intelligence of your companyHow to gauge the emotional intelligence of your company

Fast Company · Jan 29, 2019


I Buy, Therefore I Am: The Psychology Behind Why We Choose Our Favorite BrandsI Buy, Therefore I Am: The Psychology Behind Why We Choose Our Favorite Brands

Huffington Post · Jan 15, 2018